Frequently Asked Questions About Our Bouncy Castle and Event Hire Services
Below are some of the most common questions we receive about booking our inflatables, party equipment, and event hire products. If you need any additional information, please visit our Contact Us page and we will be happy to help.
How far in advance should I book?
We recommend booking as early as possible. Some customers book months ahead, especially for weekends, school holidays, and summer dates, although last-minute bookings may still be available depending on stock.
What areas do you cover?
We deliver across Milton Keynes, Northampton, Aylesbury, Banbury, Brackley, Buckingham, Dunstable, Harpenden, Hemel Hempstead, Leighton Buzzard, Luton, St Albans, and Tring. If your area is not listed, please contact us as we may still be able to help.
What events do you supply for?
We provide hire equipment for birthday parties, school fun days, weddings, corporate events, charity fundraisers, family celebrations, fetes, festivals, and community events.
What products do you offer?
What is included in the hire price?
Our inflatable hire prices include delivery, setup, inflation, collection, blower, extension leads, safety mats, anchor points, and full safety instructions. Local delivery is included within certain areas, although some out-of-area bookings may incur an additional delivery charge.
Do you require a deposit?
We do not normally require a deposit for standard bookings. We simply ask that if your plans change, you give us as much notice as possible.
How do I pay?
Payment can usually be made in cash on delivery or online through approved payment methods. Please contact us if you require alternative payment arrangements.
Can I cancel my booking?
Yes. You may cancel your booking up until the day before your hire. If poor weather is forecast, cancellations may be discussed on the day before delivery.
What happens if it rains?
Most of our inflatables include built-in shower covers and can be used in light rain. However, for safety reasons, inflatables should not be operated during very heavy rain or unsafe weather conditions.
Can inflatables be set up indoors?
Yes, many of our inflatables are suitable for indoor use in halls and venues. We also stock specific Indoor Inflatables and Low Height Under 9ft products designed for indoor venues with height restrictions.
How much space is needed?
Each product has its own size requirements listed on its page. As a general guide, extra clearance is needed around the inflatable for safe setup, blower access, and anchoring.
What access is required?
Most products require at least 3ft wide access, although some larger items need wider access. Please check with us in advance if access may be restricted.
Can you set up on artificial grass, concrete, or indoors?
Yes, we can often set up on grass, artificial grass, indoor floors, and some hard surfaces depending on the equipment. Please advise us of your surface type when booking.
Can you set up on a slope?
In most cases, inflatables cannot be set up on sloped ground. Very slight slopes may sometimes be possible, but this must be discussed before booking.
How long does setup take?
Standard inflatables usually take around 15 minutes to set up and approximately 20 minutes to pack away, although larger products may take longer.
Do I need to provide power?
Yes, most inflatables require access to a standard 240v mains power supply within 30 metres. If power is unavailable, generator hire such as our Generator options may be suitable.
Are your inflatables safety tested?
Yes. All of our inflatables are maintained, inspected, and tested to current safety standards, and we hold public liability insurance.
Do you provide safety instructions?
Yes. Full safety instructions are provided with every hire, and our team will explain safe operation during setup.
Do you hire overnight?
Overnight hire may be available on selected products and in certain circumstances. Please contact us directly to discuss your requirements.